Traditional reactive models of care are heavily reliant on in-person consultations, but this approach is becoming increasingly unsustainable.
Suvera is a CQC registered digital clinic offering a transformative solution to shift the paradigm from reactive to proactive care. Suvera integrates seamlessly to reduce GP workload, and is aligned with the NHS’s long-term goals regarding prevention, digital innovation, and community-based services.
At the heart of Suvera’s approach lies a commitment to proactive care, a philosophy that emphasises early intervention and continuous engagement with patients.
Traditional models of care often rely on patients seeking help after symptoms escalate, leading to missed opportunities for early management. By fostering a culture of continuous monitoring and timely action, our digital clinics turn the older model on its head.
Suvera makes it possible to maintain ongoing contact with patients by offering multiple channels for communication with healthcare professionals. Channels include app-based interfaces, text (SMS), email, and telephone. This ensures accessibility for all demographics including those who are uncomfortable with, or do not have access to, advanced digital tools.
This flexibility reduces barriers to engagement and promotes adherence to care plans.
As part of our partnership with the South East London Integrated Care Board, we targeted hypertension management across two Primary Care Networks in Lewisham.
Over a 6 month period in 2024, the programme demonstrated remarkable outcomes with an average reduction in systolic blood pressure of 10.3mmHg per patient. Over 70% of patients achieved control post-intervention, and on average individuals reached a normotensive range within 16 days of their initial invite.
Over 4000 patients engaged with the service. Of these, more than 80% were within the Core20PLUS5 population (socioeconomically deprived or at risk of poor health access and outcomes).
The Lewisham programme illustrates the potential of proactive care to improve health outcomes for all, including those in populations traditionally underserved or at higher risk of poor health outcomes.
Digital health innovations like our virtual clinics hold the promise of addressing health inequalities by making healthcare accessible, affordable, and tailored to individual needs.
Our model actively prioritises local populations where health inequality is more likely, such as Core20PLUS5 populations. This showcases our ability to engage communities that are often marginalised in traditional healthcare settings.
Many healthcare innovations rely solely on apps or online portals, which may widen health inequality. Our clinics reduce digital exclusion by offering phone-based support, so that patients without internet access or digital literacy can still benefit from the service.
This approach not only promotes equity, but also aligns with the NHS’s commitment to reducing health disparities.
Technology plays a central role in our ability to deliver personalised, proactive care. The platform integrates seamlessly with major electronic health record systems such as EMIS and SystmOne, ensuring efficient data sharing and continuity of patient care.
This interoperability reduces administrative burdens for healthcare providers allowing for focused, patient-centred care.
Patients are empowered to take an active role in their health through our remote monitoring tools. They can submit health readings, complete lifestyle questionnaires, and receive tailored feedback – all from the comfort of their homes.
These features enable clinicians to monitor patients’ progress in real-time and make data-driven adjustments to care plans. A patient with hypertension, for example, can regularly upload their blood pressure readings to allow prompt intervention by a healthcare professional if measurements extend beyond a safe threshold.
Patients can choose their preferred mode of interaction or communication. This flexibility not only increases patient satisfaction, but also improves adherence to care plans, leading to better health outcomes.
A study published by BMJ Open highlights that remote patient monitoring has the potential to reduce acute care use if the system is targeted appropriately, designed well, and implemented in a patient and provider-friendly way. Our model exemplifies these findings, combining technology and human-centred design to deliver impactful care.
Suvera’s services align closely with the NHS long-term strategy in the following ways.
The NHS’s move towards community-based care aims to reduce the burden on hospitals while improving accessibility. Our digital clinics enable patients to receive high-quality care without needing to visit a physical facility.
This approach not only reduces strain on hospital resources, but also makes healthcare more convenient for patients, particularly those with mobility challenges, caring responsibilities, or work commitments.
The NHS has shown commitment to digitisation, with an emphasis on integrating advanced technologies into care delivery.
Our platform strongly aligns with this vision, providing robust digital infrastructure that streamlines communication, data management, and patient monitoring. This reduces NHS reliance on paper records and face-to-face consultations, leading to greater efficiency.
Prevention is a cornerstone of the NHS long-term plan, and Suvera’s proactive care model embodies this principle. By focusing on early intervention and continuous monitoring, patients are empowered to manage their conditions effectively, reducing the risk of complications and hospital admissions.
This approach not only improves patient outcomes but also represents significant cost savings for the healthcare system.
Digital clinics represent a shift in managing long-term conditions. By embracing proactive care, prioritising health equity, and leveraging cutting-edge technology, Suvera is aligned with the NHS long-term plan.
The success of our initiatives like the Lewisham hypertension programme have demonstrated the potential for this approach to transform healthcare delivery, ensuring it is patient-centred, efficient, cost-effective, and equitable.
By shifting the focus from reactive to proactive care, Suvera is not just redefining healthcare, we’re building a more sustainable future for the NHS and the communities it serves.
Thomas EE, Taylor ML, Banbury A, Snoswell CL, Haydon HM, Gallegos Rejas VM, Smith AC, Caffery LJ. Factors influencing the effectiveness of remote patient monitoring interventions: a realist review. BMJ Open. 2021 Aug 25;11(8):e051844. Accessed 8 May 2025.
